Lindsey Brackett

Operational Excellence, Leadership

Five unique challenges of health care

A compilation of resources geared to empowering facilities staff with education focused on hospitals.

Operational Excellence, Leadership

Ensuring relevant job descriptions to ease recruiting

Updated and consistent job descriptions can help to remove frustration in employee hiring.

Operational Excellence, Leadership

Catching and keeping facilities talent

How health care can compete with other professions during the ‘silver tsunami’.

Operational Excellence, Leadership

How to measure employee productivity

Knowing the difference between 'output' and 'outcome' is vital to establishing performance goals and monitoring staff progress.

Determining what motivates and demotivates employees

Aptitude, or one’s ability to be successful within a given skill set, is often overshadowed by a person’s attitude, or willingness to contribute to the organization’s mission and success. Most managers tend to appreciate an employee’s attitude more than aptitude. Even though aptitude implies a ceiling to one’s skill set, skills can be taught. Attitude, generally speaking, cannot. This is why managers often take risks on new employees who are hungry, humble and smart..